Returns

Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to ourselves within 7 days of receipt. Subject to the following conditions:

• Items are returned carriage paid.
• Items are received in a resalable condition.
• Items should be returned unused in their original condition in order to secure a refund.
• Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge to replace product packaging which is damaged or faulty).
• We cannot accept any items which have been specially ordered for you or manufactured to your specification for return, unless there is a fitting issue.
• All returns are to be accompanied by the senders name and address, account number, order reference number (these are found on the invoice), and reason for return. Please help us to help you.
• We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.

You must obtain a Returns Authorisation Number before returning any goods. Please contact us by phone 020 8989 4449 or email: sales@smarts4youracing.com and await for a returns authorised number, which must be quoted on your return parcel.

Smarts4youracing Limited are not responsible for any labour charges incurred during fitment or removal of allegedly faulty (or incorrectly supplied) parts.

SHORTAGES & DAMAGE - Please advise our Customer Service Department of any problems with shortages or carrier damage within 48 hours of receipt of goods. We regret that beyond this time, due to circumstances beyond our control we may be unable to process your claim.

Please contact our customer service department, quoting your customer account number and order number if you have any questions or queries. You can do this by telephone directly on 020 8989 4449 or email sales@smarts4youracing.com